Wyndham Athens Residence

The staff were very amazing really helpful and kind especially The Front Office Manager Mr Vassilis Zozonis and the Operation Manager Mr David Stefanidis its been a while since i met a very kind hotel Manager like them. The rooms were cozy and very clean It was really safe porters are very smart and fast not like other hotels which takes so long to recieve the luggage in the room Very Friendy Environment!

The location is near the metro station. The hotel is rated 5-stars, but it is not (maximum 4 or 3+ fair stars). The room is spacious, and the bathroom is OK, but everything lacks refinement. The pool on the 6th floor is 40 cm deep and very small (you can use the pool of their partner hotel Wyndham Grand which is across the road, but still this is not what one should expect from a 5-stars hotel), the breakfast lacks variety (we stayed 5 nights there); bathroom amenities were brought once for the whole stay and the room was cleaned only if we asked for it (may be it is a new ecological approach, I don't know).

The location was close to the train station, the rail system worked well to get around and the 5-day pass was a great deal. The room was on level 6, very quiet, the view was nothing special, just the surrounding area and buildings. Breakfast was included and was amazing, well worth the money! Lots of food options, fresh and filling. The view from the restaurant was amazing and unexpected, the Parthenon, it was an amazing view for our first morning breakfast in Athens.

The breakfast is top class. My favorite was the honey from the honeycomb on the frame from a beehive. The service was great and my family felt welcomed. Everyone was accommodating and willing to help out. They went above and beyond when asked for service. There are a few major pluses with this hotel: 1) metro station Metaxourghio is pretty much right outside the front door and makes travel very easy; 2) there is a 24-hour restaurant next door so if you are catching an early or late flight, you can simply grab something next door and take it to your room; and 3) should you need a taxi, there is a taxi station right out front or the front desk can grab you someone that they probably associate with (so maybe more trustworthy on price).

The Operations Manager, Konstantinos, ensured that my hotel stay was excellent. From the warm welcome to anything I needed, he made it happen. We needed an interpreter on short notice and he was able to find someone to support our conference. Konstantinos and the staff made my visit one to remember.